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    Still not sure if we can be of help? Check through some frequently asked questions. If you have any other question, please, contact us.

    Yes—and it must be valid for at least 1 month following your scheduled departure date to Cuba.
    Yes. The cost of a visa for non-Cuban born U.S. citizen and U.S. resident participants is included in your program price if CAP’S TOURS is booking flights seats on behalf of the participants. After you reserve, we’ll need you to send us 1 (one) photocopy of your passport photo page in order to initiate the visa application process.

    Unlike a typical visa that appears in your passport, the Cuban visa is more like a tourist card, which you will receive prior to your departure for Havana. Upon arrival in Havana, Cuban immigration officials will collect the first half of the card. The other half will be collected when you depart.

    No. The Cuban authorities usually would not stamp your passport unless you ask them to. Besides that, The U.S. Government is approving your travel to Cuba under the People to People program/ itinerary provided by CAP’S TOURS.
    We are traveling under a General “People-to-People” license. This license provides authorization for “a full-time schedule of educational exchange activities … that will result in meaningful interaction between the travelers and individuals in Cuba”.
    No. You’ll need to convert your U.S. dollars into CUCs in order for you to pay for goods and services. In some instances, however, it is acceptable to leave a U.S. dollar as a tip, particularly for restaurant servers or hotel housekeeping staff.
    Technically, the USD is equal to the CUC at a 1:1 ratio. There is about a 10%-12% surcharge for converting U.S. dollars to CUCs, as well as a retail commission. After these charges, you’ll receive around .87 CUC for one dollar.
    The exchange rate is subject to change at any time.
    NO, this is why we include as many meals, visits and services as possible on the package price. That way you do not have to carry loads of cash with you. Yet, you’ll need to bring enough cash to cover all expenses not included in your program price. Keep this in mind when you’re preparing for your program. For example, you should plan to spend approximately $35-$45 for each dinners not included. You are allowed to bring home up to $400 usd of Cuban products, including Art (which includes handcrafts and handmade clothing), Music, or Books and up to $100 USD in Cigars and spirits combined.
    No. We do not recommend using traveler’s checks in Cuba. They will not be insured (which would be the primary reason for bringing them), and they are not widely accepted.
    Money can be changed at banks or exchange booths known as Casas de Cambio (CADECA). You’ll find CADECAs in airports and business/shopping districts. They are typically open between 8:30am and 6pm, though some are closed on Sundays and holidays. You can also change money at your hotels.
    Do not exchange currency on the street under any circumstances. Not only is it illegal, but there are scams designed to take advantage of unsuspecting travelers.
    No, because Cuban currency is not part of the international currency exchange. Similarly, you’ll want to exchange all leftover CUCs before departing Cuba, unless you plan to keep them as souvenirs.